info@GlobalWellnessExplosion.com Online Orders may be placed 24 hours per day. Global Wellness Explosion offers a large variety of products along with pricing that offers great value. We are an online store. We are not the manufacturer of any of the products we sell and do not make any claims regarding them. The manufacturer of each product has developed the directions for use, warnings, etc. Descriptions of the products are comparable to information of the manufacturer. Individual results of products may vary. We are committed to fast processing and shipment of your order. Any trademarks, product names, and company names and logos appearing on the Site are the property of their respective owners. We only process credit card payments if the items(s) are in stock and ready to ship. You should be hesitant to order from companies that do not give you a phone number to reach them at. Rest assured that you'll always be able to reach us; check out our "contact" page. Other Ways to Pay: If you choose to pay with a money order or check then simply send your payment for the total amount, including shipping, and your phone number to: Global Wellness Explosion, LLC PO Box 377 Henderson, NC 27537 Be sure to specify what it is you are ordering and where you would like it to be shipped. It is important to include a note inside with your check or money order that includes your complete address, product ordering, total, and telephone number. We are not responsible for payments sent to us that do not follow these guidelines. (Email us so will be on the look out for your order to our mailing address.) Once we receive the money order, we will ship it within one business day. We may hold checks up to ten days before shipment of your item. Returns We guarantee only the quality and condition of our products. We do not accept returns on opened bottles or missing seals. We do not refund shipping charges for returns unless it is being returned because of our error. In the event there is a problem with the quality and condition of our products, read the following instructions for returning the product: Important! You must contact us about a return before sending it back! The reason for that policy is that we work with several manufacturers of products and some require you to return the product to them instead of us. We assume no responsibility if you send it to the wrong place. So contact us first before returning any product so we can tell you where to send it to obtain a refund. Below are the rules for Refunds. The return policy for US orders: The product must be returned accompanied by the original receipt within 30 days of purchase(except TriVita which has a 60 day 100% money back guarantee. Manufactuers will not refund past the 30 days. (Therefore,We cannot issue a refund for orders past the 30 days.) Insure the package to make sure we get it. A refund will then be processed, less the shipping and handling fee and plus a $10 restocking fee. (Please note this also applies to products with free shipping) Orders cannot be cancelled once placed. Products refused because you changed your mind will be charged a 20% fee plus shipping and handling costs. We generally ship the next business day except weekends. Trivita Affilate Member number 13294048 60 day 100% money back guarantee less shipping on all TriVita products. Privacy Notice Table Of Contents: Our Commitment To Privacy The Information We Collect How We Use Information Our Commitment To Data Security Our Commitment To Children's Privacy How To Access Or Correct Your Information How To Contact Us Our Commitment To Privacy Your privacy is important to us. To better protect your privacy we provide this notice explaining our online information practices and the choices you can make about the way your information is collected and used. To make this notice easy to find, we make it available on our homepage and at every point where personally identifiable information may be requested. The Information We Collect: This notice applies to all information collected or submitted on the [company name] website. On some pages, you can order products, make requests, and register to receive materials. The types of personal information collected at these pages are: Name Address Email address Phone number Credit/Debit Card Information (etc.) On some pages, you can submit information about other people. For example, if you order a gift online and want it sent directly to the recipient, you will need to submit the recipient's address. In this circumstance, the types of personal information collected are: Name Address Phone Number (etc.) The Way We Use Information: We use the information you provide about yourself when placing an order only to complete that order. We do not share this information with outside parties except to the extent necessary to complete that order. We use the information you provide about someone else when placing an order only to ship the product and to confirm delivery. We do not share this information with outside parties except to the extent necessary to complete that order. We offer gift-cards by which you can personalize a product you order for another person. Information you provide to us to create a gift-card is only used for that purpose, and it is only disclosed to the person receiving the gift. We use return email addresses to answer the email we receive. Such addresses are not used for any other purpose and are not shared with outside parties. You can register with our website if you would like to receive our catalog as well as updates on our new products and services. Information you submit on our website will not be used for this purpose unless you fill out the registration form. We use non-identifying and aggregate information to better design our website and to share with advertisers. For example, we may tell an advertiser that X number of individuals visited a certain area on our website, or that Y number of men and Z number of women filled out our registration form, but we would not disclose anything that could be used to identify those individuals. Finally, we never use or share the personally identifiable information provided to us online in ways unrelated to the ones described above without also providing you an opportunity to opt-out or otherwise prohibit such unrelated uses. Our Commitment To Data Security To prevent unauthorized access, maintain data accuracy, and ensure the correct use of information, we have put in place appropriate physical, electronic, and managerial procedures to safeguard and secure the information we collect online. Our Commitment To Children's Privacy: Protecting the privacy of the very young is especially important. For that reason, we never collect or maintain information at our website from those we actually know are under 13, and no part of our website is structured to attract anyone under 13. How You Can Access Or Correct Your Information You can access all your personally identifiable information that we collect online and maintain by [description of the company access procedure]. We use this procedure to better safeguard your information. You can correct factual errors in your personally identifiable information by sending us a request that credibly shows error. To protect your privacy and security, we will also take reasonable steps to verify your identity before granting access or making corrections. How To Contact Us Should you have other questions or concerns about these privacy policies, please email us at info@globalwellnessexplosion.com or call 252-492-0764